Frequently Asked Questions
Everything you need to know about our premium home hydration solutions.
What is the typical shipping timeframe for your filtration systems?
Orders are processed within 24-48 hours. Standard domestic shipping typically takes 3-7 business days, depending on your location.
Do you offer a warranty on Tasting Water products?
Yes, all our home hardware and filtration units come with a 1-year limited warranty covering manufacturing defects and mechanical failures.
What is your return policy for home installations?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
How often should I replace my water filters?
For optimal performance and taste, we recommend replacing your filters every 6 months, though this may vary based on your local water quality and usage.
Are your products compatible with standard home plumbing?
Absolutely. Our systems are designed to integrate seamlessly with standard 3/8" and 1/2" plumbing connections found in most modern homes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm.